Together Housing PFI
The Together Housing Group is a leading provider of quality affordable and modern homes for rent or sale across the North of England.
Pendleton PFI - Performance Reporting Software
Together Housing have taken over the management and refurbishment of 1,250 homes from Salford Council. As part of this contract, Together Housing must provide detailed monthly reports on a range of Key Performance Indicators covering repairs, customer services, tenancy management and customer satisfaction. The reporting requirements are complex and detailed and must be provided promptly each month.
Together Housing make use of HCI's PFI reporting application to ensure that all aspects of contract reporting are achieved. The software helps the PFI staff ensure that a consistently high standard of service is provided and reduces the amount of administration time spent on collating data for reporting, allowing staff time to be focused on front line services.